Shipping policy

SHIPPING POLICY

Thank you for shopping with MuseOla! We want to ensure your press-on nails, 
false lashes, gel polish, and beauty products arrive safely and on time.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. 
Orders placed on weekends or public holidays will be processed on the next 
business day.

Shipping Methods & Estimated Delivery Times

Standard Shipping: 7–15 business days
Expedited Shipping: 3–7 business days
Express Shipping: 3–5 business days

Note: Delivery times are estimates and may vary due to customs clearance, 
carrier delays, or peak seasons.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected 
shipping method. Free standard shipping is available on orders over $[29].

International Shipping
We ship worldwide. International orders may be subject to customs duties, 
taxes, and import fees imposed by the destination country. These charges are 
the responsibility of the buyer and are not included in our product prices 
or shipping fees.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with 
a tracking number. You can track your order status through our website or 
the carrier's tracking portal.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 
7 days of the expected delivery date at [your contact email] with your order 
number and photos of any damage. We will work with you to resolve the issue 
promptly.

Address Accuracy
Please ensure your shipping address is correct at the time of purchase. 
MuseOla is not responsible for orders shipped to incorrect addresses provided 
by the customer.

Contact Us
For any shipping inquiries, please reach out to us at: [your contact email]

Last updated: September 2026